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At AmberExpert.com we respect our customers and understand your concerns about privacy, and our policy is to ensure that your personal information is handled safely and responsibly. This article is posted to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information and ways to access some of the data you provide to us.
What Kind of Information Do We Collect?
We collect various types of information depending the way you use our site. We gather this information through email requests, responses to surveys or other enquiries.
• When you place an order you provide your name, address, e-mail address and phone number for our database. We do not have access to your credit card number because you pay using PayPal service or other secured international payment systems: Moneybookers.com, 2checkout.com, etc. We also gather information about the person who will receive any gift you send (e.g., that person's name and address) and keep a record of your orders.
• When you sign on to our mailing list (for e-mail or regular post), we collect your name, address, e-mail address and phone number.
• When you respond to a survey, we usually collect your name, address, e-mail address and phone number. We also may ask you for additional information, such as your age, interests, product preferences or zip code.
• When you submit a question to customer service, we need your e-mail address to respond, and you also may provide us with various types of information to allow us to answer your question in full.
A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At AmberExpert.com we use two kinds of cookies, session cookies and persistent cookies.
Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to process your order at AmberExpert.com. For example, the Session_ID cookie retains the ID for your shopping bag. Without the Session_ID cookie, you cannot add merchandise to your bag or make any purchases.
Persistent cookies, on the contrary, last from visit to visit; they do not go away when you close your browser. You can browse our site without accepting a persistent cookie. However, you cannot add merchandise to your bag or make any purchases. You may set your browser options to reject persistent cookies. Alternatively, you can set your browser to notify you when you receive a cookie, which provides you with the opportunity to decide whether you want to accept it or not. In many instances, "Help" button on your browser tool bar will tell you exactly how you can take these steps.
How Is My Information Used ?
We mostly use your information to improve the content on our website, for marketing and promotional purposes and to make sure we are satisfying all needs and demands of our customers.
Is The Information Shared ?
The information gathered may be shared with third parties – our partners. We may share your personal information with outside companies that perform services for us. For example, we may retain an outside company to manage a database containing certain customer information or to create and distribute an e-mail offering. In those situations, the outside party is performing work for us, and AmberExpert.com takes appropriate steps designed to ensure your information is used only to provide the specific services requested by us, and not for other purposes.
Additionally, we may share account or other information when we believe it is necessary to comply with the law or to protect our interests or property. This may include sharing information with other companies, lawyers or government agencies in connection with issues related to fraud or government subpoenas and warrants.
Is My Information Secure ?
AmberExpert.com and its agents do not sell or exchange databases with your email address(es), phone number(s) with any third party marketer.
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When using this feature the information gathered will only be used for this purpose, unless permission to do otherwise is granted.
What is your policy regarding orders/information from children ?
AmberExpert.com does not deliberately seek to solicit information from anyone under the age of eighteen (a Child). If a Child submits information to us through any part of our Web site, and we know that the person submitting the information is a Child, we will not use it for any purpose. We will delete the information as soon as we discover it and not disclose it to third parties.